DOCUMENT:Q229878 10-AUG-2001 [winnt] TITLE :SBS DHCP Server Shutdown After Upgrade to Full Windows NT PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP4 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Small Business Server version 4.0 - Microsoft Windows NT Server versions 4.0, 4.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== After you upgrade BackOffice Small Business Server (SBS) version 4.0 or 4.0a to the full Windows NT 4.0 product, the DHCP server continues to shut down when it detects another DHCP server on the network. However, the DHCP server from Windows NT does not shut down when another DHCP server is detected. CAUSE ===== The DHCP server in Windows NT does not correctly recognize that SBS has been upgraded to the full retail Windows NT product. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in BackOffice Small Business server. This problem was first corrected in Windows NT 4.0 Service Pack 5. Additional query words: smallbiz ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search kbWinNTS400 kbAudDeveloper kbSBServSearch kbSBServ400 Version : winnt:4.0,4.0 SP4 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.