DOCUMENT:Q229650  16-MAY-2002  [winnt]
TITLE   :STOP 0x0000001E in Win32k.sys When Running Findfast.exe
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbinterop kbWinNT4sp6fixkbfaq

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0, Terminal Server Edition 
 - Microsoft Windows NT Workstation version 4.0 
 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

Your computer may display a STOP or blue screen error message with the following
parameters:

   STOP 0x0000001E (0xc0000005,0xa0055c99,0x00000000,0x00000008)

Your computer is also running Findfast.exe.

RESOLUTION
==========

Windows NT Server or Workstation 4.0
------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

   Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

   Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


To work around this problem, remove Findfast.exe from the Startup group. This
problem was discovered in Findfast.exe from Microsoft Office 97 SR2.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.


Additional query words:

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Keywords          : kbinterop kbWinNT4sp6fix kbfaq
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbpending

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Copyright Microsoft Corporation 2002.