DOCUMENT:Q225260 06-NOV-1999 [winnt] TITLE :Problems Installing Modem Sharing Service with Two Network Cards PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.5 OPER/SYS: KEYWORDS:kbnetwork kbsetup kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Small Business Server version 4.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to install the Modem Sharing service in BackOffice Small Business Server (SBS), you may be prompted to configure the TCP/IP properties or bind to the correct Network Interface Card (NIC). CAUSE ===== This issue can occur if your computer contains two NICs that are the same make and model or use the same chipset. RESOLUTION ========== To resolve this issue, install SBS when you have only one NIC installed in your computer. If you need additional NICs, you can install them after you configure the Modem Sharing service. STATUS ====== Microsoft has confirmed this to be a problem in Backoffice Small Business Server 4.5. Additional query words: smallbiz ====================================================================== Keywords : kbnetwork kbsetup kbtool Technology : kbAudDeveloper kbSBServSearch kbSBServ450 Version : winnt:4.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.