DOCUMENT:Q224824 22-APR-1999 [winnt] TITLE :Error Messsage: STOP 0xA in SYMC810.SYS PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 SP4 OPER/SYS: KEYWORDS:kb3rdparty kbenv kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 SP4 - Microsoft Windows NT Workstation version 4.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Windows NT Service Pack 4 (SP4), you may receive the following error message on a blue screen: Stop 0x0000000A (0x00000028, 0x00000004,0x00000001, 0x8001AB9C) in symc810.sys CAUSE ===== This issue can occur if you are using the Symbios Symc810.sys SCSI miniport driver. RESOLUTION ========== To resolve this issue, obtain and install the most current driver from Symbios. NOTE: The new driver may have a different file name. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 4.00 ====================================================================== Keywords : kb3rdparty kbenv kberrmsg Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400xsearch kbWinNTW400sp4 kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400xsearch Version : winnt:4.0 SP4 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.