DOCUMENT:Q224371  31-MAY-2002  [iis]
TITLE   :IIS Error: The RPC Server is Unavailable
PRODUCT :Internet Information Server
PROD/VER::4.0,5.0
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Internet Information Server version 4.0 
 - Microsoft Internet Information Services version 5.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you are using Internet Services Manager and you refresh the MMC interface,
the following error message may occur:

   The RPC Server is Unavailable

CAUSE
=====

This error is usually caused by the IISADMIN service being stopped.

WORKAROUND
==========

To work around this problem, make sure that this IISADMIN service is running. To
do this, perform the following steps:

1. Open a command prompt (Cmd.exe).

2. At the prompt, type "net start iisadmin" (without the quotation marks)

3. Press Enter.

Note: The IISADMIN service should restart once you click OK on the message box.
This means that you may receive the message "The IISADMIN service has already
been started" when performing the steps above.

STATUS
======

Microsoft has confirmed this to be a problem in Internet Information Services
version 5.0.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbiisSearch kbiis500 kbiis400
Version           : :4.0,5.0
Issue type        : kbbug
Solution Type     : kbpending

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.