DOCUMENT:Q224193 27-MAY-2001 [winnt] TITLE :Errors Starting Microsoft Exchange Administrator Tool PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0a,4.5,5.0,5.5 OPER/SYS: KEYWORDS:kbenv kberrmsg kbtool kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to start the Microsoft Exchange Administrator tool, you may receive the following error message: The application failed to initialize Also, the message may state this is because of MAPI 1.0 errors. CAUSE ===== This issue can occur if certain essential program files are missing or have been replaced with incorrect versions. RESOLUTION ========== To resolve this issue, uninstall the Exchange Administrator tool, and then reinstall it. Additional query words: smallbiz ====================================================================== Keywords : kbenv kberrmsg kbtool kbui Technology : kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a kbSBServ450 Version : winnt:4.0,4.0a,4.5,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.