DOCUMENT:Q219178 10-AUG-2001 [winnt] TITLE :SFM Macintosh Clients Print %%[Error: undefined...]%% PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When Macintosh clients try printing to a print queue defined on an Windows NT Server 4.0 computer running Services for Macintosh, you may find that their print job appears in the print queue as it is being spooled, and then clears the queue as if it has actually finished printing. No errors will appear on the Windows NT Server computer or on the Macintosh client, which looks as if the document printed successfully. But, when viewing the printed output, the only thing printed on the page is: %%[Error: undefined; OffendingCommand: Volume ]%% %%[Flushing; rest of job (to end-of-file) will be ignored ]%% CAUSE ===== This error may occur when Macintosh clients send print jobs to an SFM printer that is using drivers that are not made specifically for the model of printer being used; for example, using the HP LaserJet 4M driver for the HP LaserJet 4 printer. RESOLUTION ========== To work around this problem, make sure you have the correct drivers installed. MORE INFORMATION ================ Also make sure the Macintosh client has the latest Apple Laser Writer 8 driver installed. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.