DOCUMENT:Q216855 06-AUG-2002 [sms] TITLE :SMS: Password Uniqueness Disables SMS 2.0 Server Client Install PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2,2.0 OPER/SYS: KEYWORDS:kbClient kbsms200 kbsms200bug kbsms120 kbsms120bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.2, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In Systems Management Server 2.0, client component installation on computers running Microsoft Windows NT Server 4.0 through SMS_CLIENT_CONFIG_MANAGER may fail to complete when password uniqueness is enabled within the domain. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q235325 SMS: How to Obtain Systems Management Server 2.0 Service Pack 1 WORKAROUND ========== To work around this problem, use the Windows NT Server User Manager for Domains to disable password uniqueness in the Account policy of the domain. To do this, perform the following steps: 1. Start User Manager for Domains. 2. On the Policies menu, click Account. 3. In the Password Uniqueness section of the Account Policy dialog box, click Do Not Keep Password History. STATUS ====== Microsoft has confirmed that this is a problem in Systems Management Server 2.0. This problem was first corrected in Systems Management Server 2.0 Service Pack 1. MORE INFORMATION ================ When password uniqueness is enabled in User Manager for Domains, the installation of the client components on a computer running Windows NT Server fails to complete. A temporary directory, Sms_temp, is left in the system root directory, while the \MS\SMS directories are not fully populated. If logging of SMS_CLIENT_CONFIG_MANAGER is enabled at the site server, several message 2245 entries are logged: --->Wait Waiting for PDC/BDC Sync (2245) $$ SMS_CLIENT_CONFIG_MANAGER Additional query words: prodsms ====================================================================== Keywords : kbClient kbsms200 kbsms200bug kbsms120 kbsms120bug Technology : kbSMSSearch kbSMS120 kbSMS200 Version : winnt:1.2,2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.