DOCUMENT:Q216799 10-AUG-2001 [winnt] TITLE :STOP 0x0000007B Error on Alpha-Based Compaq Computer PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbenv kbhw kbui kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, on platform(s): - the hardware: DEC Alpha - Microsoft Windows NT Workstation version 4.0, on platform(s): - the hardware: DEC Alpha ------------------------------------------------------------------------------- SYMPTOMS ======== When you restart your computer after installing Windows NT 4.0 Service Pack 4 on a Compaq Alpha-based computer with a Mylex RAID controller, you may receive the following error message: STOP 0x0000007B - Inaccessible Boot Device CAUSE ===== This issue can occur because the Mylex RAID controller has a DMA configuration conflict with the new hardware abstraction layer (HAL) in Windows NT 4.0 Service Pack 4. Because of this DMA conflict, the RAID controller is unavailable when you start your computer, and the error message is generated. RESOLUTION ========== To resolve this issue, contact Compaq to inquire about the availability of a fix for this issue. Additional query words: alpha sp4 mylex ====================================================================== Keywords : kbenv kbhw kbui kbHardware Technology : kbWinNTsearch kbWinNTSsearch Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.