DOCUMENT:Q216698 10-AUG-2001 [winnt] TITLE :Cannot Connect to Network Drive While Backing Up PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP3 OPER/SYS: KEYWORDS:kberrmsg kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0, 4.0 SP3 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Users with all the required rights may have problems backing up files to a server on the network. When this occurs, the error message in the backup log reads: Unable to connect to network drive. Logon type not granted CAUSE ===== This behavior can occur if the Everyone group on the destination server does not have "Access this computer from network" rights. RESOLUTION ========== Check to make sure the "Access this computer from network" right is granted to the Everyone group on the destination server. You can use the User Manager for Domains tool to do this. The Backup Operators group cannot gain access to the resource on the server if this right is not granted to the Everyone group. Additional query words: ====================================================================== Keywords : kberrmsg kbtool Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400sp3 kbWinNTS400search kbWinNTS400 Version : winnt:4.0,4.0 SP3 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.