DOCUMENT:Q216454 08-MAY-2002 [sna] TITLE :Print Jobs Formatted Incorrectly If Using "No Line Formatting" PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0SP2,3.0SP3,4.0,4.0SP1,4.0SP2 OPER/SYS: KEYWORDS:kbsna300sp4fix kbsna400sp3fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0 SP2, 3.0 SP3, 4.0, 4.0 SP1, 4.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== 3270 print jobs may print with incorrect formatting if the 3270 print session is configured to use the "No Line Formatting" option. The incorrect formatting appears in the form of missing spaces that result in print data not being properly positioned on the printed page. The following example illustrates the problem: - Expected print output This is a sample print job Date 2/2/1999 - Actual print output because of the problem described here. This is a sample print job Date 2/2/1999 The problem is that the data on the second line is not printed in the correct position. CAUSE ===== SNA Server's Host Print service fails to send all of the spaces (which are denoted by EBCDIC X'40'characters) it receives to the printer when the "No Line Formatting" option is selected in some circumstances. RESOLUTION ========== SNA Server 4.0 -------------- To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack SNA Server 3.0 -------------- To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server versions 3.0 SP2, 3.0 SP3, 4.0, 4.0 SP1, 4.0 SP2. This problem was first corrected in SNA Server version 3.0 Service Pack 4 and SNA Server version 4.0 Service Pack 3. MORE INFORMATION ================ For additional information about the "No Line Formatting" option, please see the following article in the Microsoft Knowledge Base: Q178514 No Line Formatting" Option isn't Explained in SNA Server Help Additional query words: ====================================================================== Keywords : kbsna300sp4fix kbsna400sp3fix Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ300SP3 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ300SP2 Version : WINDOWS:3.0SP2,3.0SP3,4.0,4.0SP1,4.0SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.