DOCUMENT:Q216108 08-MAY-2002 [winnt] TITLE :Memory Leak and STOP Screens Using Intermediate NDIS Drivers PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:_IK ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When intermediate (layered) NDIS miniport drivers are in use on Windows NT Server 4.0, Terminal Server Edition, you may experience one or both of the following: - A memory leak in kernel nonpaged pool memory. Over time, memory may be depleted to the point where system stability is compromised. - You may receive the following blue-screen STOP error message with parameters that indicate the bad instruction is in the Ndis.sys driver: STOP: 0x0000000A (0x00000014, 0x00000002, 0x00000000, 0xFCBA1062) IRQL_NOT_LESS_OR_EQUAL (* Address fcba1062 has base at fcb95000 - NDIS.SYS) CAUSE ===== Intermediate drivers are typically add-ons that layer themselves over hardware drivers as a filter to provide additional functionality, such as data encryption or other value-added services. The Ndis.sys driver included in Windows NT 4.0 has been found to have some deficiencies when such intermediate drivers are used. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition Service Pack 4. Additional query words: 4.00 ====================================================================== Keywords : _IK Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch Version : winnt:4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.