DOCUMENT:Q215485 20-MAY-2002 [iis] TITLE :Discussion Web in FrontPage May Cause IIS to Stop Responding PRODUCT :Internet Information Server PROD/VER:WINDOWS:; winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 4.0 - Microsoft FrontPage 98 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== Internet Information Server (IIS) may stop responding when you use the discussion Web in the FrontPage Server Extensions. CAUSE ===== This behavior occurs because of a problem in the discussion Web where the vti_discussionlinks directive in the Tocproto.htm file is altered. This causes the Inetinfo process to go into a recursive loop and eventually the IIS computer stops responding. RESOLUTION ========== To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: Date Time Size File Name Platform ----------------------------------------------------- 01/06/99 06:05p 709,392 Fp30wel.dll x86 STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem has been fixed in the Microsoft FrontPage 2000 Server Extensions. MORE INFORMATION ================ The fix is to properly handle the Tocproto.htm file even when the Tocproto is missing. Additional query words: IIS hotfix hot fix qfe quick engineering patch fpse ====================================================================== Keywords : Technology : kbiisSearch kbFrontPageSearch kbiis400 _IKkbZNotKeyword4 kbFrontPage98Search kbZNotKeyword3 Version : WINDOWS:; winnt:4.0 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.