DOCUMENT:Q215134 22-OCT-2000 [sms] TITLE :SMS: Unable to Edit Products Registered in Other Sites PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You attempt to edit the properties of a registered product in Software Metering, and the following error message is displayed: The product was not registered at this site. You receive no indication of which site the product was registered in. CAUSE ===== This behavior occurs because you are attempting to edit a product in a multi-site Systems Management Server hierarchy. The product was registered in another site that has replicated to the site that you are currently modifying. WORKAROUND ========== To edit this registered product, follow these steps: 1. Open the Systems Management Server Administrators console that is registered to open the site where the product was registered. 2. Expand the Tools folder. 3. Right-click Software Metering, point to All Tasks, and then click Start Software Metering. 4. Right-click the registered product, and then click Properties. 5. Complete your registered product property changes, and then click OK. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Systems Management Server version 2.0. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.