DOCUMENT:Q215004 02-JUL-2001 [sms] TITLE :Hardware Inventory Fails When Windows Management Is Removed PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbClient kbWBEM kbsms200 kbsms200bug kbCAP kbInventory smsinst ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If the Windows Management component is removed from a Windows 95, Windows 98, or Windows NT client, hardware inventory fails on that client. is necessary to reinstall the component to allow hardware inventory to complete. RESOLUTION ========== To reinstall the Windows Management component, connect to a Client Access Point(CAP) and run the following: CAP_\clicomp.box\wbem\\wbemsdk.exe. After the Windows Management component has been restored, the next hardware inventory for the client will be successful. MORE INFORMATION ================ The Client Component Installation Manager (CCIM) detects and restores missing client components periodically. (This occurs every 24 hours by default and may be referred to as the Heartbeat Interval). Additional query words: prodsms wbem wmi ====================================================================== Keywords : kbClient kbWBEM kbsms200 kbsms200bug kbCAP kbInventory smsinst Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.