DOCUMENT:Q214970 10-JUL-1999 [sms] TITLE :WMI Error Message: Installation Aborted! Internal Error PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms120 kbsms120bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the Windows Management Instrumentation (WMI) core component installation program (Wbemsdk.exe), you may receive the following error message: Installation Aborted! Internal Error. CAUSE ===== This issue can occur if the Temp folder is not available on the computer or the TEMP environment variable is not configured correctly. Wbemsdk.exe uses the Temp folder to temporarily store the WMI setup files. WORKAROUND ========== To work around this issue, configure the TEMP environment variable to point to an existing Temp folder. If you are using Microsoft Windows 95/98, you place a SET command in the Autoexec.bat file. If you use Microsoft Windows NT, you configure the TEMP environment variable in the System tool in Control Panel. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. MORE INFORMATION ================ When Wbemsdk.exe does not install the WMI components correctly, the Systems Management Server Setup also fails and you receive the following error message: Could not compile MOF. The Systems Management Server Hardware Inventory Client Agent installation also fails when it attempts to install WMI components. You can type the SET command at a command prompt to identify all the environment variables currently configured on your computer. Additional query words: prodsms WBEM installation smscli smsinst smssetup environment variable webm ====================================================================== Keywords : kbsms120 kbsms120bug Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.