DOCUMENT:Q214480 10-AUG-2001 [winnt] TITLE :Err Msg: Incorrect Password or Unknown Username PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you run the Convert.exe tool on the hard disk, you may receive the following error message: Incorrect password or unknown username for:\\\c$ RESOLUTION ========== To work around this behavior, remove the computer from the domain and then add it back to the domain: 1. Click Start, click Run, type "srvmgr" (without the quotation marks), and then press ENTER. 2. Click the computer that you want to remove, and then press DELETE. 3. Click Yes, and then add the computer to the domain. For information about how to add a computer to a domain, click Contents on the Help menu, click the Index tab, type "adding" (without the quotation marks), click Display, and then double-click the "Adding a Computer to the Domain" topic. For additional information about this error message, see the following article in the Microsoft Knowledge Base: Prompted for Password When Connecting to Windows NT Additional query words: reset machine account ====================================================================== Keywords : kberrmsg Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.