DOCUMENT:Q213321 22-OCT-2000 [sms] TITLE :SMS: Site Server Performance Is Degraded with NetWare Redirector PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbinterop kbConfig kbServer kbsms200 kbsms200bug kbBindery kbNDS kbOSNovell ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When Novell NetWare redirector components are installed on the Microsoft Systems Management Server (SMS) site server, performance may progressively decline. Performance Monitor may appear to reveal a memory leak in the SMS_Executive component, indicating that handles are being opened and not closed by the SMS Executive component. CAUSE ===== This behavior can occur when a native NetWare application programming interface (API) call to evaluate a server role is unable to determine if the server is a NetWare server or a tree. WORKAROUND ========== This handle leak was fixed in the 4.6 version of the NetWare redirector. If you are using an earlier version of the NetWare redirector, contact NetWare technical support and request a fix, referencing SPD # 219843. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: prodsms ====================================================================== Keywords : kbinterop kbConfig kbServer kbsms200 kbsms200bug kbBindery kbNDS kbOSNovell Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.