DOCUMENT:Q213063 21-MAR-2001 [sms] TITLE :SMS: NW_Logon_Server_Manager Is Unable to Connect PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbinterop kbnetwork kbConfig kbMMC kbServer kbsms kbsms200 kbsms200bug kbBindery kbCAP ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== NW_Logon_Server_Manager is unable to connect to a bindery server after the bindery server is renamed. CAUSE ===== Once the bindery server is renamed, the redirector still caches the old server name to allow current user connections to continue. However, new connections fail because the SMS site attempts subsequent connections using the new bindery server name. As a result, Systems Management Server is unable to connect to the bindery server CAP and logon point until a reboot of the site server occurs. The reboot of the server allows the redirector cache to clear, allowing successful connection. WORKAROUND ========== The following steps outline the recommended procedure for changing the name of a NetWare resource that is acting as an SMS Site System role: 1. Delete the NetWare logon point and/or CAP from the SMS Administrator Console. 2. Wait until the logon point and CAP are removed from the bindery server. 3. Rename the bindery server. 4. Restart the SMS Site server. 5. Create new a logon point and CAP using the new server name. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodsms ====================================================================== Keywords : kbinterop kbnetwork kbConfig kbMMC kbServer kbsms kbsms200 kbsms200bug kbBindery kbCAP kbOSNovell kbsmsAdmin Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.