DOCUMENT:Q202010 13-MAY-2000 [sms] TITLE :SMS: "Out of Environment Space" Error on Windows 95 Clients PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbenv kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install the Systems Management Server (SMS) 1.2 client on a computer that is running Microsoft Windows 95, you may receive an "Out of Environment Space" error message. WORKAROUND ========== To work around this problem, follow these steps: 1. Check the Autoexec.bat and Config.sys files for any environment size settings. If you find any, make sure they are of appropriate size (2 KB should be sufficient). 2. Check the System.ini file for a [NonWindowsApp] section. If this section exists, make sure the line "CommandEnvSize=2048" is present. If this section does not exist, create it with the "CommandEnvSize=2048" line. 3. Save the changes to the System.ini file, and then restart the computer. 4. Run the Runsms.bat or Smsls.bat batch file to install the SMS client. MORE INFORMATION ================ This problem may occur, for example, if you remove and then reinstall the SMS client after installing SMS 1.2 Service Pack 3 (SP3) for troubleshooting purposes. This problem can also occur if a terminate-and-stay-resident (TSR) program (such as Norton AntiVirus) is running and using some of the environment space. Additionally, a similar error message ("Runtime error R6009 not enough space for environment") may occur when you run inventory on client computers that are running Windows 95. For additional information, please see the following article in the Microsoft Knowledge Base: Q188549 SMS: Runtime Error R6005/R6009 During Inventory on Windows 95 Client The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodsms env sp sp3 anti-virus ====================================================================== Keywords : kbenv kberrmsg Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.