DOCUMENT:Q201851 06-AUG-2002 [iis] TITLE :Server Configuration Error: Parameter Md_Anonymous_User_Name... PRODUCT :Internet Information Server PROD/VER:WINDOWS:; winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft FrontPage 98 for Windows - Microsoft Internet Information Server version 4.0 - Microsoft Personal Web Server version 4.0 for NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to use the Publishing wizard, the following error occurs: Server Configuration Error: parameter md_anonymous_user_name (6020) has an invalid value. CAUSE ===== On the server, the IUSR_ user account is either disabled, locked out, or does not exist. -OR- The Anonymous Access account does not have Automatic Password Synchronization enabled. RESOLUTION ========== To work around this issue, use one of the following resolutions: Verify that the Account Is Not Disabled/Locked Out and the Password Has Not Expired ----------------------------------------------------------------------------------- 1. Open the Windows NT User Manager (or User Manager for Domains). 2. Verify that the IUSR_ user account exists. 3. Verify that the Password Never Expires option is selected. 4. Verify that the "Account Disabled" and "Account Locked Out" options are NOT selected. -OR- The IUSR_ User Account Does Not Exist ------------------------------------------------- 1. Use the User Manager to create the IUSR_ user account. 2. Select the Password Never Expires check box. 3. Verify that the "Account Disabled" and "Account Locked Out" check boxes are NOT selected. 4. Follow the instructions in the "Resolution 3: Use IUSR_ for Anonymous Access & Synchronize Passwords" section below to use this account. -OR- Use IUSR_computername for Anonymous Access and Synchronize Passwords -------------------------------------------------------------------- If the IUSR_computername user account exists, is not disabled or locked out, and the password has not expired, perform the following steps: 1. Start the Internet Service Manager (ISM), which loads the Internet Information Server snap-in for the Microsoft Management Console (MMC). 2. In the Scope pane, open "Internet Information Server", and then select the computer name. 3. Right-click the Web site that generates the error, and then click Properties. Click the Directory Security tab. 4. Under "Anonymous Access and Authentication Control", click the Edit button. 5. Select the Allow Anonymous Access option, and then click the Edit button. 6. Type the IUSR_ user account name (or browse to it), and then select Enable Automatic Password Synchronization. 7. Click OK three times to return to the MMC. (c) Microsoft Corporation 2000, All Rights Reserved. Contributions by Kevin Zollman, Microsoft Corporation. Additional query words: pws ntop usermgr anonymous access wkz ====================================================================== Keywords : Technology : kbiisSearch kbFrontPageSearch kbiis400 _IKkbZNotKeyword4 kbFrontPage98Search kbPersWebServSearch kbZNotKeyword3 kbPersWebServ400NTW400 Version : WINDOWS:; winnt:4.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.