DOCUMENT:Q201265 10-AUG-2001 [winnt] TITLE :Troubleshooting Directory Service Manager for NetWare PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51,4.0 OPER/SYS: KEYWORDS:kbenv kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft File and Print Services for NetWare version 3.51 - Microsoft Windows NT Server versions 3.51, 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SUMMARY ======= Directory Service Manager for NetWare (DSMN) comes with three utilities that are useful for troubleshooting: DSMPACK, DSMCHK, and DSMDUMP. MORE INFORMATION ================ NOTE: DSMPACK is installed by default; DSMCHK and DSMDUMP must be manually expanded from the installation medium. DSMPACK ------- DSMPACK is a utility similar to Jetpack (for WINS) and is used to repair and compress the DSMN database. This utility can be used if a system crash or power outage causes unexpected errors or the DSMN Service fails to start. To use it, follow these steps: 1. Open a command prompt. 2. Change to the DSMN database path (%systemroot%\system32\syncagnt). 3. Stop the DMSN service (for example, by typing "net stop mssync" (without the quotation marks)). 4. Type "dsmpack /r" (without the quotation marks) to defragment and repair the database. 5. Restart the DSMN service. Sample output: Microsoft (R) DSMN Database Compaction Utility Version 4.0 Copyright (C) Microsoft Corporation 1996. All Rights Reserved. Initiating DEFRAGMENTATION mode (with REPAIR option)... Database: C:\WINNT40\System32\SyncAgnt\mssync.mdb Log files: C:\WINNT40\System32\SyncAgnt System files: C:\WINNT40\System32\SyncAgnt Temp. Database: C:\WINNT40\System32\SyncAgnt\mssync.tmp Backup Database: C:\WINNT40\System32\SyncAgnt\mssync.bkp Repair Status ( % complete ) 0 10 20 30 40 50 60 70 80 90 100 |----|----|----|----|----|----|----|----|----|----| ................................................... Operation completed successfully in 6.28 seconds. DSMCHK ------ DSMCHK can be used to check the synchronization state of a user (for example, in the logon script). The syntax is: Usage: dsmchk -d DomainName -u UserName [-n NetWareServerName] [-r Number1:Number2] where Number1 : The number of retries Number2 : The interval in seconds between the retries NOTE: Use %USERDOMAIN% and %USERNAME% in a logon script. For additional information in greater detail about DSMCHK, please see the following article(s) in the Microsoft Knowledge Base: Q154760 How to Use the DSMN Utility to Verify Synchronized Passwords DSMDUMP ------- DSMDUMP dumps the database used by DSMN to the screen. This utility is useful to verify that all your accounts and groups are replicated correctly. To use it, follow these steps: 1. Open a command prompt. 2. Change to the DSMN database path (%systemroot%\system32\syncagnt). 3. Stop the DMSN service (for example, by typing "net stop mssync" (without the quotation marks)). 4. Type "dsmdump" (without the quotation marks). 5. Restart the DSMN service. NOTE: If might be useful to redirect dsmdump's output to a file, by typing something such as "dsmdump >db.txt" (without the quotation marks). Sample output: --------------------- SERVER TABLE --------------------- ------------------------------------------------------------ -------------------- ACCOUNT TABLE --------------------- 1) DOMAIN ADMINS Rid = 512 Type = Global Group State = Normal Local groups containing this global group = 544 Propagated to servers = NULL LOCAL: Version = 1 2) DOMAIN USERS Rid = 513 Type = Global Group State = Normal Local groups containing this global group = NULL Propagated to servers = NULL LOCAL: Version = 1 Additional query words: ====================================================================== Keywords : kbenv kbnetwork Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search kbServicesNetwareSearch kbFPNW351 Version : winnt:3.51,4.0 Hardware : ALPHA x86 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.