DOCUMENT:Q199152 10-AUG-2001 [winnt] TITLE :Desktop Icons Do Not Display Correctly in Windows NT 4.0 PRODUCT :Microsoft Windows NT PROD/VER:WINDOWS:95; winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows 95 - Microsoft Windows 98 ------------------------------------------------------------------------------- SYMPTOMS ======== The Windows desktop icons may not be correctly displayed on the desktop. In some cases, the icons may be displayed as black or possibly in other colors. Ultimately, the icons do not appear as advertised. Deleting and re-creating the shortcuts does not fix the problem. Newly created shortcuts are also affected by the problem. Non-shortcut icons such as My Computer, Recycle Bin, and folders are unaffected by this problem. CAUSE ===== The reason that the icons are displayed incorrectly may be related to the use of TweakUI in conjunction with Internet Explorer 4.0. This occurs because of corruption in the Icon Cache file. RESOLUTION ========== To ensure that the icons are displayed correctly, complete the following steps. 1. Uninstall TweakUI from the system (if installed). 2. Open Start Menu, Settings, Control Panel, then click the Display icon. 3. Select the Appearance tab. 4. Select the icon in the Item Box. 5. Increase the icon unit by 1. 6. Select Apply. 7. Decrease the icon unit by 1. 8. Select OK. 1. Delete the file %systemroot%\ShellIconCache Note: This file has a hidden attribute. 2. Log off and log back on to see the correct icons. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWin95search kbWin98search kbZNotKeyword3 kbWin98 Version : WINDOWS:95; winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.