DOCUMENT:Q198524 10-AUG-2001 [winnt] TITLE :Large Ntbootdd.sys File May Cause Problems PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbenv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the SCSI() syntax in the Boot.ini file to boot a computer using a SCSI adapter that does not have INT 13h BIOS support, the computer may stop responding (hang). In Windows NT 4.0, you may receive a "Trap E" message. Some SCSI adapters have partial INT 13h BIOS support, in that the BIOS supports only two disk drives. The problem can occur when you try to boot from a drive not supported by the BIOS. CAUSE ===== The SCSI() syntax requires the Ntbootdd.sys file. If the size of the Ntbootdd.sys file exceeds approximately 64 kilobytes (KB), the problem may occur. RESOLUTION ========== To work around this issue, try any of the following methods: - Verify that the size of the Ntbootdd.sys file is less than 64 KB. - Use a SCSI adapter with full INT 13h BIOS support. - Boot using a disk supported by the BIOS. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ The Ntbootdd.sys file is not required if the SCSI adapter has INT 13h BIOS support. The Ntbootdd.sys file is a renamed copy of the SCSI device driver located in the root folder. This file is also used with Windows NT Startup floppy disks. ====================================================================== Keywords : kbenv Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.