DOCUMENT:Q197401 17-NOV-2000 [iis] TITLE :Convlog Tool Stops Processing NCSA Files PRODUCT :Internet Information Server PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS:kbtool kbWin2000PreSP1Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you attempt to use NCSA input file to convert an Internet Protocol (IP) address to a Domain Name Server (DNS) name, the Convlog tool may stop processing the file. CAUSE ===== This problem can occur if the IP address is resolved to a short DNS name (for example, 194.191.178.65 is resolved to ns.sv.fr). RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, please see the following article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 1. Additional query words: IIS hotfix hot fix qfe quick engineering patch ====================================================================== Keywords : kbtool kbWin2000PreSP1Fix Technology : kbiisSearch kbiis500 Version : winnt:5.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.