DOCUMENT:Q196392 25-OCT-2001 [sna] TITLE :MngAgent Access Violation In Function CStdAgentProxy::SetPending PRODUCT :Microsoft SNA Server PROD/VER::3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0,4.0 SP1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, 4.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== The SNA Server Manage Agent service (MngAgent) may fail unexpectedly with an access violation, causing the SNA Server service to appear in an [Offline] status. If Drwtsn32.exe is configured as the Windows NT default debugger on the computer, the \Drwtsn32.log entry will be created for the MngAgent failure, indicating a fault in the routine CStdAgentProxy::SendPending as follows: Application exception occurred: App: mngagent.exe (pid=) When: @