DOCUMENT:Q195630 10-AUG-2001 [winnt] TITLE :Unable to Fail-Back the Disk Resource After a Fail-Over PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Cluster Server ------------------------------------------------------------------------------- SYMPTOMS ======== After a fail-over, you may be unable to fail-back the disk resource. The disk resource continues cycling between online pending and failed. The event log returns errors regarding the inability to read the disk signature on the quorum, with Event ID: 2052. CAUSE ===== Some Digital Equipment Corp. cluster solutions with the StorageWorks RAID Array 310 may ship with a version of the Hszdisk.sys driver prior to version 4.0. For best results, use the Hszdisk.sys driver version 4.0 or later, or as recommended by the manufacturer. RESOLUTION ========== To resolve this problem, get an updated driver from Digital Equipment Corp. MORE INFORMATION ================ The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: DEC, failover, Clustering, RA310, hszdisk, driver, MSCS ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbAudDeveloper kbClustServSearch Version : WinNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.