DOCUMENT:Q194934 22-OCT-2000 [sna] TITLE :Shared Folders Gateway Doesn't Support S/36 or AS/36 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0,4.0 SP1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, 4.0 SP1 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe. SYMPTOMS ======== The Shared Folders Gateway (SFGW) service introduced with SNA Server 3.0 does not support connecting to S/36 or AS/36 systems for shared folder access. CAUSE ===== The SFGW service was not originally designed to support connections to S/36 or AS/36 systems. RESOLUTION ========== Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, and 4.0 SP1. We are researching this problem in SNA Server version 3.0 and will post more information here in the Knowledge Base as it becomes available. This problem was corrected in the latest Microsoft SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD). In addition to applying the update, the following registry entry has to be manually added to enable S/36 and AS/36 support for the SFGW service: 1. Start Registry Editor (Regedt32.exe). 2. Locate the following key in the registry: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Sfgw\Parameters 3. On the Edit menu, click Add Key, and then add the following registry value: " Key Name: S36 Class:" (without the quotation marks) (NOTE: The Class value can be left blank.) 4. Select the S36 key and new values that match the Remote Advanced Program-to-Program Communications (APPC) logical unit (LU) aliases for the S/36 or AS/36 systems that will be connected to. As an example, if the Remote APPC LU for a S/36 is S36PROD, the following steps need to be done: a. On the Edit menu, click Add Value, and then add the following registry value: " Value Name: S36PROD Data Type: REG_DWORD Value: 1" (without the quotation marks) NOTE: The actual Data Type and Value do not matter, so they can be set to anything. The Value Name has to match the actual Remote APPC LU alias configured for the S/36 or AS/36 in SNA Server Manager. 5. Quit Registry Editor. Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ300SP2 Version : WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0,4.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.