DOCUMENT:Q193840 09-AUG-2001 [winnt] TITLE :RAS Fails with NetBEUI Protocol Service Failed to Start Error PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Remote Access Service, you receive the following error: Error starting Remote Access Service on . Check the Event log on for details. Error 1068: The dependency service or group failed to start. The System Event log on contains the following errors: Event Id 7000 The NetBEUI Protocol failed to start due to the following error: The system cannot find the file specified. Event Id 7001 The Remote Access Service depends on the NetBEUI protocol service which failed to start because of the following error: The system cannot find the file specified. CAUSE ===== The Nbf.sys file may be missing or corrupted. RESOLUTION ========== To resolve this issue, remove and reinstall the NetBEUI Protocol from Network utility in Control Panel, and then reapply the latest service pack. Additional query words: 7000 7001 1068 NetBEUI RAS ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.