DOCUMENT:Q193224 20-MAY-2002 [sms] TITLE :SMS: PCMSVC32 AVs If Package Cmd Line Contains a Drive Letter PRODUCT :Microsoft Systems Management Server PROD/VER::1.2 OPER/SYS: KEYWORDS:kbPCM smspcm ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== If the Systems Management Server 1.2 Service Pack 4 version of the Package Command Manager (PCM) service, PCMSVC32, attempts to run a job that specifies a command line containing a drive letter, an access violation (AV) will occur. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: Date Time Size File name Platform ----------------------------------------------------- 9/24/98 1:54pm 265,712 Pcmsvc32.exe (Intel) 9/24/98 1:53pm 794,384 Pcmsvc32.exe (Alpha) STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. MORE INFORMATION ================ To install the hotfix, perform the following steps on the Systems Management Server site server: 1. Replace the Pcmsvc32.exe file in the \Site.srv\.bin directory with the hotfixed version. 2. A site reset is required for the updated file to be copied to all servers managed by the Site Configuration Manager. Windows NT Workstations running PCMSVC32 must also be updated accordingly. Additional query words: prodsms pcmsvc ====================================================================== Keywords : kbPCM smspcm Technology : kbSMSSearch kbSMS120 Version : :1.2 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.