DOCUMENT:Q191395 24-OCT-2001 [sna] TITLE :SNA Client APPC and RUI/SLI Applications May Seem Slow PRODUCT :Microsoft SNA Server PROD/VER::3.0 SP3,4.0,4.0 SP1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0 SP3, 4.0, 4.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== Under some circumstances, an APPC or RUI application running on an SNA Server Windows NT client may appear to return data slowly. Data meant for the client is returned in normal fashion, but the SNA client's DMOD (part of the client server interface) is not sending this data to the application in a timely manner. NOTE: This does not occur with the SNA Server client for Windows NT versions prior to SNA Server 3.0 SP3. CAUSE ===== A rampipe thread semaphore was being overwritten when multiple initializations of the DMOD through RUI and APPC were made. RESOLUTION ========== SNA Server 3.0 -------------- To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack SNA Server 4.0 -------------- Microsoft has confirmed this to be a problem in SNA Server version 4.0 4.0 SP1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 3.0 SP3, 4.0, and 4.0 SP1. This problem was first corrected in SNA Server 3.0 Service Pack 4. Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ300SP3 kbSNAServ400SP1 Version : :3.0 SP3,4.0,4.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.