DOCUMENT:Q188984 13-JUN-2001 [crossnet] TITLE :Office 97/2000 Is Not Supported in a Clustered Environment PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER::2000,4.0,97 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - the operating system: Microsoft Windows NT 4.0 - Microsoft Cluster Server - Microsoft Office 97 Professional Edition for Windows - Microsoft Office for Windows 95 Professional edition - Microsoft Office for Windows 95, Standard edition - Microsoft Office 97 Standard Edition for Windows - Microsoft Office 2000 ------------------------------------------------------------------------------- SUMMARY ======= Microsoft Cluster Server does not support the ability to fail over Microsoft Office products. These products are not cluster-aware, although it is possible to install Office into the shared small computer system interface (SCSI) drive they do not fail over correctly and are not supported as a failover application. MORE INFORMATION ================ The commercially reasonable effort to make this work in a limited fashion on a Windows 95 client is to disable Osa.exe and Findfast.exe from the Startup group on the client computer. This lets the client quit the application and restart the application if need be. On a computer running Windows NT Workstation or Windows NT Server, you can quit the process by going to the Processes tab in Task Manager, and then by clicking End Process on the Osa.exe application. Additional query words: reboot mscs w2000mscs osa exe ====================================================================== Keywords : Technology : kbOfficeSearch kbAudDeveloper kbClustServSearch kbOSWinSearch kbOSWinNT400 kbOffice2000Search kbOffice2000 kbOffice97Search kbOffice95Search kbOffice97 kbZNotKeyword3 kbOSWinNTSearch Version : :2000,4.0,97 Hardware : ALPHA x86 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.