DOCUMENT:Q187183 11-DEC-2001 [winnt] TITLE :RDP Client Hangs If the Network Is Unavailable PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When network connectivity is not available and the Microsoft Terminal Server Client (MSTSC) utility is connected, the computer may stop responding (hang) for approximately two minutes when you disconnect the MSTSC utility. CAUSE ===== The MSTSC utility displays the Connect dialog box and makes a NetServerEnum call to enumerate the servers. Before the enumeration completes, if you click Cancel or press ESC, the dialog box disappears. But the MSTSC utility waits for the NetServerEnum call to complete before terminating its process. This process may take as long as two minutes. If you wait for the NetServerEnum call to complete before pressing ESC, the process terminates immediately. RESOLUTION ========== The NetServerEnum call is a synchronous call; there is no way to cancel it to avoid the delay. STATUS ====== This behavior is by design. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch Version : winnt:4.0 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.