DOCUMENT:Q186818 09-AUG-2001 [winnt] TITLE :RPC Server Unavailable When Joining a Domain with NETDOM PRODUCT :Microsoft Windows NT PROD/VER:WinNT:3.51,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Window NT 4.0 Resource Kit Supplement III includes a command line utility called NETDOM (v 1.7) that allows the administrator to join a domain from a command prompt. The command line can be run locally on the workstation or also remotely. The following error message may appear when NETDOM tries to query domain information on the workstation remotely: The RPC server is unavailable. CAUSE ===== This error is caused because the administrator of the domain does not have administrative access on the workstation (recall that the passwords are different). The following scenario leads to the problem: 1. The domain is DOMAIN and the PDC is DOMAINPDC. 2. Install a Windows NT Workstation as \\DOMAINMEMBER in a workgroup. 3. Make sure the workstation administrator account password and domain administrator account passwords are different. 4. On the PDC, log on as the administrator and send the following command line: NETDOM /DOMAIN:DOMAIN MEMBER \\DOMAINMEMBER /JOINDOMAIN The output is as follows: Searching PDC for domain DOMAIN ... Found PDC \\DOMAINPDC Querying domain information on PDC \\DOMAINPDC ... Querying domain information on computer \\DOMAINMEMBER ... The RPC Server is unavailable. RESOLUTION ========== Use one of the following workarounds: - Before giving the NETDOM command, connect to the workstation with administrative access: NET USE \\DOMAINMEMBER\IPC$ /USER:DOMAINMEMBER\ADMINISTRATOR password - Run NETDOM locally (that is, on the workstation). MORE INFORMATION ================ For more information about NETDOM, please see the following Microsoft Knowledge Base article: ARTICLE ID: Q150493 TITLE : How To Join a Domain From the Command Line ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : WinNT:3.51,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.