DOCUMENT:Q186817 10-AUG-2001 [winnt] TITLE :100 Percent CPU Usage with RCMD or REMOTE PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Running the PMON Resource Kit utility under a remote command session (RCMD or REMOTE) leads to 100 percent CPU usage at the server. About 50 percent of the CPU is used by Csrss.exe and the other 50 percent by PMON. This issue may occur when using VI or many other utilities. CAUSE ===== The problem is not caused by PMON and is not caused by the RCMD service but rather is a combination of the two utilities. RESOLUTION ========== The recommended method of resolving this issue is to use the Remote Console resource kit utility. This utility does not redirect standard input and standard output but polls video memory changes in order to forward them to the client. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ Remote Command server (RCMDSVC) only redirects standard input and output to the client so that RCMD clients are not able to see output of programs that work directly with video memory, such as EDIT, PMON and so on. Indeed the problem can be reproduced on one hand with any remote shell solution that redirects standard input and output, and on the other hand with any tool that works with an other active screen buffer. Console applications may create several screen buffers (CreateConsoleScreenBuffer() API) and change the current active buffer (SetConsoleActiveScreenBuffer API). Additional query words: ntreskit rconsole reskit ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.