DOCUMENT:Q185711 24-SEP-1999 [sna] TITLE :Stop 0x50 When Shared Folders Gateway (Sffsd.sys) Is Stopped PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When the host connection shuts down due to an error condition while it is copying files to the AS/400, if you stop the Shared Folders Gateway (SFGW) Service, you may receive a Windows NT blue screen STOP 0x50 error. CAUSE ===== The blue screen STOP error occurs because the SFGW Service is trying to prevent a possible blue screen STOP error when it is later restarted. The problem occurs only if you try to stop the SFGW Service when it cannot close all open files (if the host connection went down, for example). If the SFGW Service cannot close a file, it tries to invalidate the associated file control block (FCB) in the Sffsd.sys driver. This was failing to happen. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for SNA Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 Version : WINDOWS:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.