DOCUMENT:Q185495 09-AUG-2001 [iis] TITLE :Error Selecting Link for Online Documentation PRODUCT :Internet Information Server PROD/VER:winnt: OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT version 4.0 Option Pack ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to open the Windows NT Option Pack online documentation from a remote computer causes the following error message to be displayed: HTTP Error 403 403.6 Forbidden: IP address rejected This error is caused when the server has a list of IP addresses that are not allowed to access the site, and the IP address you are using is in this list. Please contact the Web server's administrator if the problem persists. CAUSE ===== By default, Microsoft Internet Information Server version 4.0 has an IP address restriction configured on the documentation virtual directory. The restriction applies to any IP address except 127.0.0.1 (localhost). The Certificate Server Documentation link on the Microsoft Certificate Server default Web page automatically links to the machine name. WORKAROUND ========== 1. In Microsoft Management Console (MMC), display the properties for the IISHELP virtual directory. 2. Click the Directory Security tab. 3. In the Domain Name Restrictions group, click Edit. 4. Grant access to the needed IP of the remote computer, then click Apply Changes or OK. To work around this problem, you can also change the link on the Default.htm file in the CertSrv virtual directory to the following, for example: http://Localhost/Iishelp/Iis/Misc/Default.asp STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0 Option Pack. Additional query words: ====================================================================== Keywords : kbfaq Technology : kbWinNTsearch kbWinNT400search kbWinNT400OptionPack Version : winnt: Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.