DOCUMENT:Q184372 06-MAY-1999 [iis] TITLE :Setup Unable to Install Internet Authentication Services (IAS) PRODUCT :Internet Information Server PROD/VER:WINNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 ------------------------------------------------------------------------------- REFERENCES ========== Windows NT 4.0 Option Pack Release Notes SYMPTOMS ======== When you upgrade the Internet Authentication Services (IAS) via the Windows NT 4.0 Option Pack on a computer running a beta version of IAS on Windows NT Server 4.0, an error message may appear indicating that Setup was unable to install IAS. NOTE: This may also happen on non-US versions of Windows NT (for example, German, Japanese, or French). WORKAROUND ========== To work around this problem, uninstall IAS, and then re-install it from the Windows NT 4.0 Option Pack. The release notes for the Internet Authentication Services in the C:\WinNT\Help\iis\htm\core\iasread.htm file state: Before you install this release of IAS on a computer running the Beta 3 version, you must stop IAS and then uninstall it. Additional query words: NTOP IAS Beta Install ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : WINNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.