DOCUMENT:Q183733 11-JUN-2002 [iis] TITLE :Active Log Format Drop-down List Is Not Populated PRODUCT :Internet Information Server PROD/VER::4.0 OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== After you upgrade from Internet Information Server (IIS) 3.0 to IIS 4.0 or install the Windows NT Option Pack, the Active Log Format drop-down list box in Internet Service Manager (ISM) is empty or not populated. CAUSE ===== IIS 4.0 uses a new logging format that is extensible. You may have to re- register some of the logging DLL files, if the Setup program does not register them. NOTE: The logging modules are implemented as COM objects. WORKAROUND ========== WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To restore the list of log formats, run the following three commands from a command prompt in the <%SystemRoot%>\System32\Inetsrv directory: regsvr32 iislog.dll regsvr32 iscomlog.dll regsvr32 logui.ocx regsvr32 cnfgprts.ocx MORE INFORMATION ================ To locate the Active log format drop-down list box in the ISM, view the properties of a web site, and then click the Web Site tab. Additional query words: blank clear missing dropdown listbox logging Exchange 2000 ====================================================================== Keywords : kbfaq Technology : kbiisSearch kbiis400 Version : :4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.