DOCUMENT:Q182063 14-MAR-2000 [sna] TITLE :SNA API Traces May Fail to Capture CMALLC or Allocate Failures PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If CPIC or APPC API tracing is enabled for SNA Applications, and the APING sample program is run while the SNA Server service is stopped, the API traces only capture up to the CPIC CMALLC and APPC ALLOCATE requests. Although the APING application fails with a CPIC Error 20, the CPIC CMALLC and APPC MC_ALLOCATE errors and any further API traces are not captured in the trace files. This problem also affects LU6.2 message tracing. The LU6.2 message traces capture the OPEN(LU62) request, but not the error response. This problem is not specific to APPC or CPIC applications. This tracing problem can also occur with LUA RUI or SLI applications, if the LUA application ends suddenly after receiving an LUA API error. CAUSE ===== The Windows NT SNA Application tracing module (Dbgtrace.dll) fails to flush trace buffer data before the application ends. In this case, the APING program ends immediately after receiving the error, causing the trace buffer to fail to be flushed to the trace file. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server version 4.0. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 Version : WINDOWS:4.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.