DOCUMENT:Q181977  02-APR-2000  [sna]
TITLE   :Application Exception in Snanmvt.exe
PRODUCT :Microsoft SNA Server
PROD/VER:WINDOWS:4.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft SNA Server, version 4.0 
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SYMPTOMS
========

If the SnaNetMn service is configured for automatic startup in Control
Panel/Services or if it is started manually, the following popup error message
is displayed:

   

   SNA Server - ERROR # 03...

            OK

Note: This message will not appear in the application event log.

In addition, an application exception in Snanmvt.exe occurs that generates a Dr.
Watson log in the Windows NT directory. The entry created in the Drwtsn32.log
file will be similar to the following:

   Application exception occurred:
           App: exe\snanmvt.dbg (pid=<pid #>)
           When: <date> @ <time>
           Exception number: c0000005 (access violation)

   function: sepdnmsd_int

   [...]
   FAULT ->67241535 803a00           cmp     byte ptr [edx],0x0
   [...]

The following messages will be logged in the Windows NT Application Event log:

   

   Event ID: 4097
   Source: DrWatson
   Description: The application, exe\snanmvt.dbg, generated an application
   error. The error occurred on  <date> @  <time>. The exception generated
   was c0000005 at address 67241535 (sepdnmsd_int)

   Event ID: 624
   Source: SNA Server
   Description: Creating dump file <snaroot>\traces\snadump.log for
   snanmvt.exe

CAUSE
=====

The application exception occurs because a corrupted buffer caused stack
corruption while attempting to display popup errors that contained long error
messages. The error message that results from starting the SnaNetMn service
contains a long description, which is why the application exception occurs.

Note: Other errors may result in an application exception when a popup error
message is being displayed. These application exceptions may be reported against
components other than Snanmvt.exe.

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server version 4.0. This
problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack.
For information on obtaining this Service Pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

MORE INFORMATION
================

The SnaNetMn service should not be configured for automatic startup in Control
Panel/Services nor started manually by a user. The SNA Server service will start
this service if NetView connectivity is configured in the SNA Server
configuration.

If the SnaNetMn service is started automatically by Service Control Manager or
manually by a user, the following message should be displayed:

   

   SNA Server - ERROR # 0352

   Unable to open the configuration file, rc=618

   EXPLANATION
   A Windows NT error occurred while attempting to open the configuration file
   to obtain configuration information that logged this message.

   This error could be due to one of the following:
   - You have not configured the server using the SNA Server Admin program
   - The configuration file is corrupt
   - This is a member server and the primary/backup servers are not available

   ACTION
   Check the Windows NT return code shown on this message. See your Windows NT
   documentation for information on return codes.

   -------------

Please refer to the following Knowledge Base article for more information about
what SNA Server services can be started automatically through Control
Panel/Services:

   Q110390 Automatically Starting SNA Server Through Control Panel

Additional query words:

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400
Version           : WINDOWS:4.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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