DOCUMENT:Q181214  09-AUG-2001  [iis]
TITLE   :PBS: Access Violation Deleting POPs from Command Line
PRODUCT :Internet Information Server
PROD/VER:winnt:
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows NT version 4.0 Option Pack 
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SYMPTOMS
========

An access violation may occur when you delete POPs from the command line using
Pbadmin.exe, the executable for Phone Book Server. POPs are local access points
for network providers.

In Windows NT, the following summary of the exception will be logged in
Drwtsn32.log:

   Application exception occurred:

   App: D:\Program Files\Pba\pbadmin.exe (pid=219)
   When: 2/4/1998 @ 20:21:48.652
   Exception number: c0000005 (access violation)

There can be a number of different causes of access violations in pbadmin that
present the summary above. To determine whether the problem you are experiencing
is this particular issue, do the following:

Search for the word "fault" under the error noted above in the Drwtsn32.log file.
If you find the following instruction line, then the problem described above is
occurring:

   FAULT ->0f03878f 8a4814           mov     cl,[eax+0x14]
   ds:0126ea06=??

CAUSE
=====

An uninitialized pointer is being referenced.

RESOLUTION
==========

To resolve this problem, obtain the following fix or wait for the next Windows
NT 4.0 Option Pack service pack.

This fix should have the following time stamp:

   02/11/98  07:13p               548,864 pbadmin.exe (Intel)
   02/11/98  07:10p               799,232 pbadmin.exe (Alpha)

STATUS
======

Microsoft has confirmed this to be a problem in the Windows NT 4.0 Option Pack.
A supported fix is now available, but has not been fully regression-tested and
should be applied only to systems experiencing this specific problem. Unless you
are severely impacted by this specific problem, Microsoft recommends that you
wait for the next Service Pack that contains this fix. Contact Microsoft
Technical Support for more information.


Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNT400OptionPack
Version           : winnt:
Issue type        : kbbug
Solution Type     : kbpending

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