DOCUMENT:Q180016 09-AUG-2001 [winnt] TITLE :DNS Manager Lists DNS Servers After Reinstalling DNS Service PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe. SYMPTOMS ======== When you uninstall and then reinstall the Domain Name System (DNS) Server service in Windows NT Server, some of the previously created DNS servers may still be listed in the DNS Manager. CAUSE ===== This behavior can occur because some of the registry keys are not removed when you uninstall the DNS Server service. Specifically, the registry keys that define the DNS servers that can be administered through the local DNS Manager may not be removed. RESOLUTION ========== WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. To reinstall the DNS Server service without previous DNS servers listed in the DNS Manager, uninstall the DNS Server service, use Registry Editor to delete the DNS Administrator key under the following registry key, and then reinstall the DNS Server service: HKEY_CURRENT_USER\Software\Microsoft MORE INFORMATION ================ The above registry key is created when the DNS Server service is installed and at least one server is created in the DNS Administrator. The registry key may not be deleted when the DNS Server service is removed. This key includes information for the servers added into DNS Manager, including the server's name and Internet Protocol (IP) address. Registry entries are created for each server that DNS Manager lists. ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.