DOCUMENT:Q179550  09-AUG-2001  [winnt]
TITLE   :Installing a Certificate in IIS May Result in Bad Password Error
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:3.0,4.0 SP3
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 SP3 
 - Microsoft Internet Information Server 3.0 
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SYMPTOMS
========

When you try to install a certificate with Key Manager, you may receive the
following error message:

   Bad password


CAUSE
=====

This error may occur when the Request File is not properly formatted.

RESOLUTION
==========

To resolve this problem, obtain an updated version of Schannel.dll. For more
information, please see the following article in the Microsoft Knowledge Base:

   Q148427 : Generic SSL (PCT/TLS) Updates for IIS and MS Internet Products

STATUS
======

Microsoft has confirmed this to be a problem with Microsoft Internet Information
Server version 3.0.

MORE INFORMATION
================

For more information, please see the following articles in the Microsoft
Knowledge Base:

   Q159001 : Access Violation Importing Key/Certificate into Key Manager

   Q164627 : SGC-Enabled Clients Have Trouble Connecting to SGC-Enabled IIS

   Q171084 : How to Install a Certificate

   Q172421 : Verisign Certificate Password Not Accepted in Key Manager

Additional query words: 4.00 sp3 iis international banking ie internet explorer

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp3 kbWinNTS400search kbiisSearch kbiis300
Version           : winnt:3.0,4.0 SP3
Issue type        : kbprb

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