DOCUMENT:Q177962 10-AUG-2001 [winnt] TITLE :SBS Client Add Pack Cannot Be Reused to Upgrade SBS Licenses PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kbnetwork sbs ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft BackOffice Small Business Server version 4.0 ------------------------------------------------------------------------------- SUMMARY ======= The Microsoft BackOffice Small Business Server Client Add Pack can only be used once to increase the number of client licenses. If the License Add Pack is used to bring the server up from a 5 user license to a 10 user license, it will only bring the server up to 10 user license and cannot be reused to increase the number of user licenses. The disk can, however, be reused if the server has to be reinstalled and the number of client licenses needs to be increased to the original number. MORE INFORMATION ================ If an attempt is made to reuse the Add Pack (for example, to upgrade from 10 licenses to 15 licenses), the following message will be displayed: This Microsoft Small Business Server Client Add Pack disk was already used to increase client licenses from 5 to 10. This disk can only be reused to restore licenses from 5 to 10 users. The Microsoft BackOffice Small Business Server has a maximum of 25 user licenses. Furthermore, if a customer buys a pack with 25 licenses or upgrades the server licenses, using SBS Client Add Packs, to a total of 25 licenses, when he or she attempts to apply a new SBS Client Add Pack, the customer will receive a message informing the customer that the maximum number of licenses has been exceeded and the process will not complete successfully. Additional query words: bumppack ====================================================================== Keywords : kbnetwork sbs Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbSBServSearch kbSBServ400 Version : :4.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.