DOCUMENT:Q177490  13-JUN-2001  [sna]
TITLE   :TN3270 Does Not Appear in Manager Without TN5250 Installed
PRODUCT :Microsoft SNA Server
PROD/VER:WINDOWS:3.0 SP2
OPER/SYS:
KEYWORDS:kbbuglist

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The information in this article applies to:

 - Microsoft SNA Server, version 3.0 SP2 
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SYMPTOMS
========

After you install the TN3270 Service, the TN3270 Service folder does not appear
in SNA Manager unless the TN5250 Service is also installed.

WORKAROUND
==========

To work around this problem, perform the following steps:

1. Run SNA Server Setup again, and install the TN5250 Service.

2. After installation, start SNA Server Manager. Both the TN3270 Service and the
   TN5250 Service folders are listed.

3. The TN5250 Service can be uninstalled through Setup, if not needed, and the
   TN3270 Service folder will still appear in SNA Manager, as it should.

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server 3.0 SP2. This problem
was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For
information on obtaining this Service Pack, query on the following word in the
Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words:

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Keywords          :  kbbuglist
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300SP2
Version           : WINDOWS:3.0 SP2
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbnofix

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