DOCUMENT:Q177420 09-AUG-2001 [winnt] TITLE :Rcmd.exe Err Msg: Failed to Connect PRODUCT :Microsoft Windows NT PROD/VER:WinNT:3.51,4.0 OPER/SYS: KEYWORDS:kberrmsg kbnetwork kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Remote Command Service (RCMD), Rcmd.exe, from the Windows NT Resource Kit, to connect to a computer running Windows NT, you may receive one or more of the following errors: Error - Failed to connect <\\server>, system not found or service not active -or- Error - Failed to connect to <\\w.x.y.z>, system not found or service not active where \\server is the NetBIOS name of the RCMD server and w.x.y.z is the IP address of the RCMD server. For more information on RCMD, see the following article in the Microsoft Knowledge base: ARTICLE-ID: Q151519 TITLE : Resource Kit Utility Provides Remote Command Execution CAUSE ===== The above error messages may be caused by one or more of the following reasons: - RemoteCMD Server Service is not installed or the RCMDSVC Daemon (server service) is not running on the server <\\server> or <\\w.x.y.z>. -or- - The user who uses the RCMD command is a member of 15 or more global groups. RESOLUTION ========== To resolve this issue, use one of the following methods: - To verify that your Remote Command Server Service is installed correctly, refer to the following article in the Microsoft Knowledge base: ARTICLE-ID: Q151519 TITLE : Resource Kit Utility Provides Remote Command Execution -or- - Reduce the number of global groups to which you belong. For more information, see the following article in the Microsoft Knowledge base: ARTICLE-ID: Q150108 TITLE : User in 15 or More Groups Can t Connect to RCMD Service ====================================================================== Keywords : kberrmsg kbnetwork kbtool Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : WinNT:3.51,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.