DOCUMENT:Q177205 23-OCT-2000 [winnt] TITLE :How to Add an OEM SCSI Controller During SBS Installation PRODUCT :Microsoft Windows NT PROD/VER::4.0,4.0a,4.5 OPER/SYS: KEYWORDS:kbsetup sbs ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Because Microsoft BackOffice Small Business Server (SBS) performs an installation using the unattended method, if you try to install it on a computer that contains an unsupported disk controller, you will receive the following error message after the first reboot. STOP: 0x0000007b Inaccessible Boot device CAUSE ===== The installation process relies on automatic detection of the controller to load the correct driver. During the installation of Small Business Server, you are not given the opportunity to specify the type of SCSI controller. While performing the first reboot, the detection process cannot find a valid drive controller and results in a STOP: 0x0000007B error message. RESOLUTION ========== To work around this problem, perform the following steps: 1. Boot from the three setup disks supplied with Windows NT Small Business Server. 2. While loading the first setup disk, when the message "Setup is inspecting your hardware configuration..." is displayed, press F6. Windows NT will eventually ask you to specify devices to install. When you are prompted for the compact disc containing your SCSI controller OEM drivers, choose to skip the files it requests because this compact disc does not exist. 3. During the next reboot, a blue screen STOP 0x0000007b message will be displayed. At this point, the system has not yet been converted to NTFS. Boot to an MS-DOS floppy disk and copy the missing drivers (the ones you had to skip in step 2) to the winnt.sbs\system32\drivers folder. Restart and the setup process will continue normally. MORE INFORMATION ================ For more information, see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q192163 TITLE : "Stop 0x7B" During Hardware Detection Portion of Setup ARTICLE-ID: Q122926 TITLE : Troubleshooting STOP: 0x0000007B or "0x4,0,0,0" Error ARTICLE-ID: Q126423 TITLE : STOP: 0x0000007B "Inaccessible_Boot_Device" - During Setup Disk 2 Additional query words: sbsfaqtop smallbiz SBS blue screen 0x7b detect unsupported ====================================================================== Keywords : kbsetup sbs Technology : kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a kbSBServ450 Version : :4.0,4.0a,4.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.