DOCUMENT:Q176767 13-JUN-2001 [sna] TITLE :SNA Print Service Prints 80 Columns per Line Instead of 132 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0 SP1,3.0 SP2 OPER/SYS: KEYWORDS:kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== Even though a host printer session is configured to use 132-column printing with the SNA Print Service, the print job is still printed with 80 columns per line. When the host sends an FMH-1 Read Partition query for an LU1 print session, the SNA Print Service responds with a usable size of 24x80, even though the SNA Server printer session is configured to use a maximum print position (MPP) of 132 columns. This causes the host to set MPP to 80 instead of 132. CAUSE ===== The SNA Print Service is ignoring the configured Default Page Width setting in the SNA Server configuration and always indicating a maximum page width of 80 columns. STATUS ====== Microsoft has confirmed this to be a problem with the SNA Print Service included in Microsoft SNA Server versions 3.0, 3.0 Service Pack 1, and 3.0 Service Pack 2. This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbbuglist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ300SP1 kbSNAServ300SP2 Version : WINDOWS:3.0,3.0 SP1,3.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.