DOCUMENT:Q175793 09-AUG-2001 [winnt] TITLE :Event ID 20105 or 20108 on RRAS Server That Will Not Redial PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kberrmsg kbinterop kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Your Microsoft Windows NT Routing and Remote Access Service (RRAS) Server may fail to redial a demand dial connection when the connection is dropped or lost. One or more of the following event log messages may also be logged in your event viewer: Event ID : 20105 Source : Router Description: Unable to load the interface from the registry. The following error occurred: There are no routing-enabled ports available for use by the demand dial interface. -or- Event ID : 20108 Source : Router Description: Unable to open the port for use. The port is already open. CAUSE ===== This problem occurs when the port that the demand dial interface is configured to use is already in use by another application or service. RESOLUTION ========== To resolve the problem, close or disable the application or service that has control of the port that your demand dial interface is configured to use. ====================================================================== Keywords : kberrmsg kbinterop kbnetwork Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.